Refund & Cancellation Policy

Introduction

At Hotel Paramos Inn, we understand that plans can change. This Refund and Cancellation Policy outlines the terms and conditions for cancellations, modifications, and refunds for your booking.

Please read this policy carefully before making your reservation. Refund eligibility depends on the timing of your cancellation and the type of rate booked.

All cancellation timelines are calculated based on the scheduled check-in time of 14:00 Hrs.

Cancellation Timeline

Refund amounts depend on when you cancel your reservation relative to your check-in date:

Full Refund Policy

Guests are eligible for a full refund under the following conditions:

• Eligibility: Cancellation made 48 hours or more before check-in date
• Rate Type: Booking was made on a standard refundable rate
• No Modifications: No previous cancellations or modifications to the booking

Processing Fees: A nominal processing fee may be deducted from the refund amount to cover transaction costs.

Partial Refund Policy

Cancellations made within 24-48 hours of check-in will receive a partial refund:

No Refund Policy

The following situations are non-refundable:

• Cancellations made within 24 hours of check-in date
• No-show (guest does not arrive without prior cancellation)
• Early departure from the hotel
• Bookings made under non-refundable promotional rates

Early Departures

Guests who check out earlier than their scheduled departure date will not receive a refund for the remaining nights.

We recommend confirming your travel plans before booking to avoid early departure charges.

Special Promotions

Bookings under special promotional or discounted rates are non-refundable unless stated in the promotion terms.

• Promotional Rates: Early bird offers, flash sales, and package deals are typically non-refundable
• Check Terms: Always review the specific terms and conditions at the time of booking

Changes to Reservation Dates

Date changes are subject to availability and may incur additional charges or rate adjustments.

Non-Refundable Rates

Some rates or packages may be non-refundable regardless of the cancellation date. These will be clearly noted at the time of booking.

Non-Refundable Bookings Include:

• - Advance purchase rates with significant discounts
• - Last-minute deals and flash sales
• - Special event or holiday packages
• - Third-party booking platform reservations (check platform policy)

These bookings offer lower rates in exchange for commitment. Please be certain of your travel plans before booking non-refundable rates.

Group Bookings

Refund policies for group bookings (5 or more rooms) may vary from standard policies.

• Custom Terms: Group bookings have specific contracts with customized cancellation terms
• Contact Us: Please refer to your group contract or contact our team for specific terms

For group booking inquiries, email us at info@paramos.in or call +91 8041330005.

Force Majeure

In case of unforeseen events such as natural disasters, pandemics, government restrictions, or other circumstances beyond our control, Hotel Paramos Inn reserves the right to offer alternative solutions in place of refunds.

Alternative Solutions May Include:

• - Rescheduling your booking to future dates at no additional cost
• - Issuing travel credit valid for 12 months
• - Partial refunds based on circumstances
• - Alternative accommodation arrangements

Policy adjustments will be made on a case-by-case basis depending on the severity and nature of the event.

Refund Processing Time

Once your cancellation is approved and refund eligibility is confirmed, please allow time for processing:

How to Cancel Your Booking

To cancel your reservation, please follow these steps:

Required Information for Cancellation:

• - Booking reference number
• - Guest name
• - Check-in date
• - Reason for cancellation (optional)